Terms of service

Terms of Service

Last Updated: October 20, 2026

Welcome to Puppies and Tails! By visiting our website or purchasing our products, you agree to the following Terms of Service.

1. Products and Pricing

We do our best to display accurate product descriptions, images, and prices. Prices and product availability may change without notice, subject to applicable law.

2. Orders and Payments

Please provide accurate contact, shipping, and payment information. We reserve the right to cancel orders for legitimate reasons, including suspected fraud, pricing errors, or unavailable products. Any payment collected for a canceled order will be refunded as required by law.

3. Shipping

Delivery times are estimates and may vary due to carrier delays or other circumstances. Please ensure your shipping address is correct when placing an order.

4. Returns and Refunds

Returns, refunds, and exchanges are subject to our Return & Refund Policy. Sale and discounted items are final sale where permitted by law, except when a refund or other remedy is legally required.

5. Product Safety

Please follow product instructions and supervise your pets when appropriate. Our product information is not a substitute for professional veterinary advice.

6. Privacy

Your personal information is handled according to our Privacy Policy. Our store is hosted by Shopify, which helps us process orders and operate our website.

7. Website Use

You agree not to use our website for unlawful purposes or interfere with its operation. Website content, including images, text, and logos, may not be copied or used commercially without permission.

8. Changes to These Terms

We may update these Terms of Service when necessary. Updates will be posted on this page.

9. Contact Us

For questions about these terms, contact us:

Puppies and Tails
Email: support@puppiesandtails.com

Thank you for shopping with Puppies and Tails! 🐾